Support & Refund Policy
Last updated: June 7, 2026
Contact Us
Have a question or need help? Email us at support@classmateai.net. We typically respond within 24 hours.
Refund Policy
We offer a 7-day free trial on all paid plans — you won't be charged until the trial ends. If you cancel during the trial period, you will not be charged.
If you've been charged and need a refund, please contact us within 14 days of the charge. We'll issue a full refund, no questions asked.
Cancellation
You can cancel your subscription at any time from your PayPal account. After cancellation, you'll retain access until the end of the current billing period. No further charges will be made.
Common Issues
- Not receiving generated content? Check your browser's pop-up blocker and try again.
- Payment went through but still showing Free? Try signing out and back in. If it persists, email us your PayPal transaction ID.
- Need to change your plan? Cancel your current subscription and subscribe to the new plan.